Privacy Policy Privacy Policy
Effectivedate: December 1, 2025
Last updated: December 1, 2025
Global Privacy Policy
GLOBAL EDGE CAREERS CO., LTD (any of “ Global Edge Careers”, “we”, or “our”), located at Iidabashi Main Building, 3rd floor, 2-2-5 Fujimi, Chiyoda-ku, Tokyo, complies with the applicable personal information protection regulations of each country and processes the personal information of our customers, officers and employees of business partners, job applicants, resignees, (collectively, “you,” unless specified otherwise) as follows.
In addition to this Global Privacy Policy, which applies to all of you who use the Services , we have prepared exhibits that may also apply to you depending on the area in which you reside or are located, please refer to the applicable exhibits. If this Global Privacy Policy conflicts with the country-specific exhibits, such exhibits will prevail.
1.Categories of personal information subject to processing
(1)Personal information in relation to customers who use the Services
We process the following personal information regarding customers who use the Services or other personal information we have obtained regarding business activities (if required by applicable laws and regulations, Global Edge Careers shall obtain such personal information after separately notifying the customers) in relation to our Japanese language education services (the “Japanese Language Education Services”), domestic and foreign services for the recruitment and dispatch of workers (the “Services for the Recruitment and Dispatch of Workers”), and other services we provide (collectively with the Japanese Language Education Services and the Services for the Recruitment and Dispatch of Workers, the “Services”; in addition, the Services include websites regarding the Services (the “Websites”) and responding to inquiries regarding the Services; hereinafter the same).
-Registration information (name, user name, e-mail address, address, date of birth, password, telephone number, occupation, course, information related to academic results (student ID number, graduation day, total credits, faculty and department, qualification, GPA, or the like), information related to resumes (facial portrait, gender, employer details and business address, school history and job history, licence and qualification, reason for application, self-promotion, or the like), information related to resumes of work history (company name, workplace, employment period, title and area of responsibility, details of work, self-promotion, or the like), payment methods, information related to resumes of technical interns (gender, nationality, mother tongue, school history and job history, job history pertaining to skills, etc. scheduled to be obtained, experience of visiting Japan, experience of technical training and its classification, record of non-issuance of Certificate of Eligibility in the past, or the like))
-Service information (usage histories for the Services of customers who have used them (such as class attendance records), and other personal information collected by Global Edge Careers in connection with the Services (if required by applicable laws and regulations, Global Edge Careers Recruit shall obtain such personal information after separately notifying the customers))
-Details of preliminary interview (name, date of birth, impression at the interview, school history (such as CAD experience), Japanese-language level, job history, desired salary, family structure, medical history, and other personal information we collect upon the interview (if required by applicable laws and regulations, Global Edge Careers shall obtain such personal information after separately notifying the customers))
-Cookies and other online identifiers of customers who have accessed the Websites (including access tokens and refresh tokens of customers who have used the Services, IP addresses, provider information, terminal information, and web browser information of customers who have accessed the Websites) and attribute information of customers who have accessed the Websites (such as age, gender, interest categories, affinity categories, and in-market segments; for more information about interest categories, affinity categories, and in-market segments, please visit About Demographics and Interests - Analytics Help (google.com))
-Contact information (names, e-mail addresses, inquiry items, and inquiry details of customers who have contacted Global Edge Careers)
-Inferred information (information that infers customer preferences and interests based on the personal information of our customers)
-In addition to the above, we may also collect any other information customers voluntarily provide to us while using the Services.
(2)Personal information in relation to the officers, employees, and the like of business partners
-Contact details or other information in relation to the officers, employees, and the like (name, job title, date of birth, birthplace, address, postal code, telephone number, mobile phone number, fax number, e-mail address, most recent education, hobbies, prefecture of residence, marital status and family structure of the officer, employee, and the like himself or herself)
-Information in relation to affiliation (name and location of the corporation, division, branch office, or factory to which the officer, employee, and the like belongs)
-Sales negotiation histories and information in relation to details of transactions (details of products and services to which you subscribed, details of sales negotiations, details of inquiries and estimates, or the like)
-Other information (any other personal information necessary for the purpose set out in 2. of this Global Privacy Policy)
(3)Personal information in relation to job applicants of Global Edge Careers
-Information regarding identity and contact details (name; address; contact details such as telephone number, e-mail address, and fax number; ID card number; passport number; date of birth; gender; age; nationality; signature; school history; job history; facial portrait; reason to work with us and other information stated on the documents for application for recruitment activities (including in an electromagnetic manner) or provided with that documents as attachment; information on electronic systems or online information; information taken by a camera; information on social media)
-Details of the interview (conversation during the interview, impression and evaluation at the interview, and other personal information we collect from the interview (if required by applicable laws and regulations, we shall obtain such personal information after separately notifying the customers))
-Cookies and other online identifiers of applicants who have accessed the Websites (including access tokens and refresh tokens of applicants which have used for our recruitment activities, IP addresses, provider information, terminal information, and web browser information of applicants who have accessed the Websites) and attribute information of applicants who have accessed the Websites (such as age, gender, interest categories, affinity categories, and in-market segments)
-Other information (any other personal information necessary for the purpose set out in 2. of this Global Privacy Policy)
(4)Personal information in relation to resignees of Global Edge Careers
-Contact details or any other information in relation to resignees (name, address, date of birth, telephone number, e-mail address, gender, facial portrait, term of office, salary and remuneration, amount of retirement allowance and retirement bonus, account number, division transfer history, and staff code)
2.Purpose of collection or other processing
Global Edge Careers may process your personal information for the following purposes:
(1)Personal information of customers who use the Services
-to register for the Services and conduct identity authentication when using the Services;
-to manage customers of the Services;
-to provide, operate, and maintain the Services;
-to conduct an interview with customers of the Services for the Recruitment and Dispatch of Workers;
-to introduce a job and to conduct matching services, etc. to customers of the Services for the Recruitment and Dispatch of Workers;
-to conduct immigration application regarding customers of the Services for the Recruitment and Dispatch of Workers;
-to invoice customers when any charges are incurred for the Services;
-to prevent and respond to misconduct, etc. regarding the Services;
-to provide and introduce after-sales services for the Services;
-to conduct questionnaires and campaigns regarding the Services;
-to conduct research and analysis of marketing data and to examine and implement marketing measures;
-to implement provision, solicitation, advertising, provision of information, or other marketing of the products and services of Global Edge Careers or our affiliated companies or partner companies in accordance with customer preferences and interests based on an analysis of the attributes and behavioral history of customers using the Services;
-to analyze the attributes of customers who accessed the Websites and personalize and improve our customers’ experience when they access the Websites;
-to improve the Services and plan and develop new services;
-to maintain the Websites, diagnose server problems, and fix faults;
-to respond to inquiries made by customers and to contact customers, etc.;
-to respond to disputes and litigation, or the like and to comply with our legal obligations;
-to develop new services and to use as a reference in order to acquire new content;
-to prepare statistical information and other non-personal information;
-with customer consent, or as otherwise disclosed at the time information is collected;
-for our recordkeeping purposes;
-for training employees;
-to maintain the security of the Services and the Websites including for preventing cyber-attacks;
-to upgrade, update, etc. of our computers and systems, or the like;
-to provide such customer personal information to third parties by the methods stated in this Global Privacy Policy;
-other operations required for providing the Services and services incidental thereto; and
-for other purposes permitted under applicable laws and regulations.
(2)Personal information in relation to the officers, employees, and the like of business partners
-to respond to inquiries;
-to send estimates, product showcases, performance reports, catalogues, etc.;
-to receive provision of services and products (contracts, inquiries, orders, etc.);
-to carry out proposals, solicitation, advertising, provision of information, or other marketing of the products and services of Global Edge Careers or our affiliated companies or partner companies in accordance with preferences and interests based on an analysis of the sales negotiation histories, trading results, or the like in the past; and
-for other purposes authorized under applicable laws and regulations.
(3)Personal information in relation to job applicants of Global Edge Careers
-for recruitment and screening of applicants of Global Edge Careers;
-to use your personal information for the smooth operation and improvement of the services provided in our websites such as by analyzing your information that we obtain when you access our websites;
-to report, submit, cooperate, and conduct various procedures to government agencies and various industry organizations;
-for audit, operation of internal report system, and to otherwise prevent and deal with misconducts;
-to upgrade, update, etc. of our computers and systems, or the like;
-to perform obligations or exercise rights under applicable laws and regulations; and
-to communicate other matters.
(4)Personal information in relation to resignees of Global Edge Careers
-to respond to various inquiries from resignees.
3.Legal basis, etc. for processing
Global Edge Careers processes your personal information in accordance with applicable personal information protection regulations. Please refer to the country-specific exhibits regarding the relevant legal basis for our processing.
The provision of your personal information may be mandatory for reasons such as being a statutory or contractual requirement or being a necessary requirement for entering into a contract. Specifically, if you do not provide us with your personal information, we may not be able to provide the Services for you (including the Services for customers) and respond to your inquiries, and applicants may not be able to apply for our recruitment activities, and the like.
4.Retention period for personal information
In order to decide the appropriate retention period for personal information, we consider the following: the volume, nature, and confidentiality of the personal information; the potential risk of damage caused by unauthorized use or disclosure of the personal information; the purposes for which we process the personal information and whether we can achieve those purposes by other means; and applicable legal requirements. If your personal information collected by us becomes no longer necessary, we will delete or anonymize your personal information, and if such measures are impracticable (for example, if your personal information has been stored in back-up archives), we will retain your personal information safely until its deletion becomes practicable and ensure that any new processing will not be conducted with respect to your personal information.
5.Sharing and disclosure of personal information
Global Edge Careers shares and discloses with and to the third parties your personal information in the following cases in order to fulfill the purpose of processing personal information as set out above.
○Legal compliance, etc.
In some instances, Global Edge Careers may be required to disclose your personal information to public and governmental authorities within or outside your country of residence in accordance with the law and/or requests from competent authorities. Global Edge Careers will also disclose your personal information if such disclosure is necessary or appropriate due to law enforcement purposes or handling other issues of public importance. Global Edge Careers will also disclose your personal information if such disclosure is reasonably necessary to protect our rights, to pursue available remedies, to enforce our Terms of Use, to investigate fraud, or to protect our operations or you.
○Other
In addition, we may also share your personal information with other parties, including in the following cases:
-as part of an actual or potential corporate sale, merger, acquisition, reorganization, or other transfer of all or part of our assets, including as part of a bankruptcy proceeding;
-cases in which there is a need to protect a human life, body, or assets of Global Edge Careers or the third parties, and when it is difficult to obtain your consent;
-with your consent; and
-other cases permitted under applicable laws and regulations.
(1)Personal information of customers who use the Services
We will share and disclose with and to the third parties the personal information of customers who use the Services in the following cases in addition to the cases set out in “○ Legal compliance, etc.” and “○ Other” above:
○Sharing with a university at which a customer is enrolled
-Your personal information may be provided to a university at which a customer is enrolled.
○Sharing with group companies
-Your personal information may be provided to our parent company and other group companies of Global Edge Careers.
○Sharing with a temporary employment agency
-Your personal information may be provided to a temporary employment agency upon provision of the Services for the Recruitment and Dispatch of Workers.
○Sharing with an administrative scrivener
-Your personal information may be provided to an administrative scrivener upon provision of the Services for the Recruitment and Dispatch of Workers.
○Sharing with an approved sending organization (for more details of an approved sending organization, please visit this page)
-Your personal information may be provided to an approved sending organization upon provision of the Services for the Recruitment and Dispatch of Workers.
○Sharing with processors (service providers)
Your personal information may be provided to:
-the Websites’ traffic analysis service providers such as Google LLC;
-cloud service providers retained by the customer support outsourcing company such as Google LLC; or
-other contractors of Global Edge Careers.
(2)Personal information of the officers, employees, and the like of business partners, job applicants of Global Edge Careers, and resignees
We will share and disclose with and to the third parties the personal information of the officers, employees, and the like of business partners, job applicants of Global Edge Careers, and resignees in the following cases in addition to the cases set out in “○ Legal compliance, etc.” and “○ Other” above:
○Sharing with group companies
-Your personal information may be provided to our parent company and other group companies of Global Edge Careers.
○Sharing with processors (service providers)
Your personal information may be provided to:
-the Websites’ traffic analysis service providers such as Google LLC;
-cloud service providers retained by the customer support outsourcing company such as Google LLC; or
-other contractors of Global Edge Careers.
6.Overseas transfer of personal information
(1)Personal information of customers who use the Services and resignees
As a result of the above sharing and disclosure, personal information of customers who use the Services may be transferred to the following countries:
-Philippines
-Thailand
-India
-Japan
In addition, as a result of the above sharing and disclosure, personal information of resignees may be transferred to the following countries:
-Philippines
-Japan
In the case where personal information is transferred to the countries and areas above, Global Edge Careers will take the appropriate protection measures required by the personal information protection regulations of each country.
○Provision of information under the Personal Information Protection Act of Japan
Global Edge Careers may provide your personal information to third parties in foreign countries for the purposes set out above in 2. of this Global Privacy Policy with your consent to this Global Privacy Policy. Information related to the foreign countries in which the third parties to whom we provide your personal information are located is as follows. In addition, the third parties to whom we provide your personal information comply and handle your personal information in accordance with the legal restrictions related to personal information protection in the country in which they are located.
-Philippines (for information related to personal information protection systems in that country, please click here)
-Thailand (for information related to personal information protection systems in that country, please click here)
-India (for information related to personal information protection systems in that country, please click here)
(2)Personal information of the officers, employees, and the like of business partners and job applicants of Global Edge Careers
As a result of the above sharing and disclosure, personal information of the officers, employees, and the like of business partners and job applicants of Global Edge Careers may be transferred to Japan. In that case, Global Edge Careers will take the appropriate protection measures required by the Personal Information Protection Act of Japan.
7.Safety management measures
For management of your personal information, in order to prevent the unauthorized disclosure, loss, or damage thereof, Global Edge Careers takes the necessary and appropriate management measures. In addition, if Global Edge Careers handles personal information in a foreign country, we will take necessary and appropriate measures for the safe management of personal data after ascertaining the external environment such as systems regarding the protection of personal information in such foreign country.
8.Cookies and similar technologies
When you access the Websites and you enable cookies, etc. (including tracking technologies such as flash cookies and web beacons, and other technologies; “Cookies, Etc.”), Global Edge Careers may automatically collect information about the PC, mobile phone, tablet, or other information regarding the communication devices you have used. If Global Edge Careers collects such information, Global Edge Careers will handle the information as personal information. If you do not wish to use Cookies, Etc., you may disable them by changing your web browser settings. Please refer to Exhibit: EEA (European Economic Area) and UK for the legal basis for processing cookies with respect to you who is located or residing in the EEA (European Economic Area) and the United Kingdom.
○Analytics cookies
We may work with third parties that collect data about your use of the Websites over time. For example, the system may use Google Analytics for analytics and marketing purposes.
In Google Analytics, user information will be collected by using Cookies, Etc. For more information about how Google Analytics collects and uses data when you use the Websites, visit https://policies.google.com/technologies/partner-sites?hl=en, and to opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout?hl=en.
9．Links, etc. to third-party websites
The Services may provide you with links to third-party websites or applications. We do not control the privacy practices of those websites or applications, and they are not covered by this Global Privacy Policy. You should review the privacy policies of other websites or applications that you use to learn about their data practices.
10.Your rights
Global Edge Careers will respect the legal rights you hold regarding personal information protection regulations applicable to you. You may require disclosure of personal information, correction, addition, and elimination of content, suspension and erasure of usage, suspension of provision to third parties, and disclosure of records of provision to third parties in accordance with the Act on the Protection of Personal Information. In addition, legal rights related to personal information laws may be applied to you as applicable in their jurisdiction. For rights granted in each country, please refer to the country-specific exhibits. If you wish to exercise your rights, please make an inquiry using the contact details in Article 11 (Contact details) of this Global Privacy Policy.
11.Contact details
For questions, complaints, or other inquiries regarding the processing of personal information by Global Edge Careers and this Global Privacy Policy, please contact the support desk stated below:
Inquiries via email: Contact form
Please refer to our Corporate profile for our address and representative’s name.
12.Changes to this Global Privacy Policy
Global Edge Careers may, in making changes to this Global Privacy Policy (including country-specific exhibits), change or add to all or part of this Global Privacy Policy by publishing such change or addition on the Websites, sending an e-mail thereof to you, or giving notice by any other method that Global Edge Careers deems appropriate (subject to applicable laws and regulations, if any). If there are any necessary procedures pursuant to personal information protection regulations that will apply after such change or addition, such procedures will be taken.
We encourage you to visit this page periodically to learn of any updates. You can see when this Global Privacy Policy (including country-specific exhibits) was last updated by checking the “last updated” date.
